Privacy Policy

Last updated: April 2026

This privacy notice for Emerald Wake LLC ("we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://emeraldwake.com or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

If you have questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

We collect personal information you provide (such as name, email, and payment details), as well as technical data (such as IP address and browsing activity).
We use this information to provide services, process orders, communicate with you, and improve our business.
We may share information with trusted third-party providers (such as Stripe, Google Analytics, and Meta/Facebook).
We implement security measures to protect your data but cannot guarantee absolute security.
You have rights regarding your personal data depending on your location.

WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide, including:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing information
• Account login details

All information must be accurate and kept up to date.

Payment Data

We collect payment information necessary to process transactions.

All payments are securely processed by Stripe.
You can review Stripe’s privacy policy at: https://stripe.com/privacy

Payment Security

All transactions are encrypted using SSL (TLS 1.2+) technology. Stripe is a PCI DSS Level 1 compliant payment processor. Emerald Wake does not store or have access to your full credit card number.

Information Automatically Collected

We automatically collect certain technical data, including:

• IP address
• Browser and device information
• Usage data (pages visited, time on site, interactions)

This data helps us operate, secure, and improve our Services.

HOW DO WE PROCESS YOUR INFORMATION?

We use your information to:

• Fulfill orders and deliver services
• Communicate with you
• Provide customer support
• Improve our website and services
• Prevent fraud and enhance security
• Send marketing communications (you may opt out at any time)

WHAT LEGAL BASES DO WE RELY ON?

We process your data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Third-Party Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf. These providers are required to protect your data and only use it as instructed.

These providers include:

• Payment Processing: Stripe (https://stripe.com/privacy)
• Analytics: Google Analytics (https://policies.google.com/privacy)
• Advertising & Retargeting: Meta (Facebook Pixel) (https://www.facebook.com/privacy/policy/)
• Spam & Security Protection: CleanTalk (https://cleantalk.org/publicoffer#privacy)
• Website Infrastructure & Performance: Cloudflare (https://www.cloudflare.com/privacypolicy/)

We only share the information necessary for these services.

SMS consent and phone numbers are not shared with third parties for marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as pixels and web beacons) to enhance your experience, analyze traffic, and deliver targeted advertising.

These may include:

• Google Analytics – website analytics
• Meta (Facebook) Pixel – advertising and retargeting
• CleanTalk – spam protection and security

You can control cookies through your browser settings. Disabling cookies may affect functionality.

You can also manage preferences here:

• Google Ads Settings: https://adssettings.google.com
• Facebook Ad Preferences: https://www.facebook.com/adpreferences/ad_settings

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

When no longer needed, data is securely deleted or anonymized.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational safeguards to protect your information.

However, no system is completely secure, and use of our Services is at your own risk.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your data
• Correct or delete your data
• Opt out of marketing communications
• Request data portability

To exercise your rights, contact us at [email protected].

DO NOT TRACK SIGNALS

We do not currently respond to Do-Not-Track browser signals due to lack of a standardized framework.

U.S. PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights, including:

• Right to access personal data
• Right to delete personal data
• Right to opt out of targeted advertising

Requests can be submitted via email.

UPDATES TO THIS NOTICE

We may update this policy periodically. Updates will be reflected by the "Last updated" date above.

CONTACT US

If you have questions about this policy, contact:

Emerald Wake LLC
169 Griffin Blvd, Unit 108
Panama City Beach, FL 32413
United States

Email: [email protected]

REQUESTS TO REVIEW OR DELETE DATA

To request access, correction, or deletion of your personal data, please email:

[email protected]