Buyers guide

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Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What You'll See

Once your order is located, you may see:
  • Order status (Processing, Shipped, Delivered)
  • Shipping carrier (e.g., UPS Ground, UPS Expedited)
  • Tracking number
  • A direct link to the carrier’s tracking page
  • Estimated delivery date (if available)
 
Having Trouble Tracking Your Order?

If your order does not appear, please confirm:
  • The Order ID matches exactly what appears in your confirmation email
  • You entered the same billing email used at checkout
If you still need help, please contact us and we’ll be happy to assist.

Customer Care:
Email: info@emeraldewake.com
Tel: 850.400.8500

Got Questions or Comments?

Contact us with any questions or comments you may have. 
Our staff is ready to answer any questions that you may have about our fliteboard products lessons, and services.  

Contact Us
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