FAQ

100-hour maintenance is a $195 drop-off service.

100-hour maintenance mobile service is $300 an hour.

Out-of-warranty labor hourly rate is $175.

Custom paint, fiberglass & carbon fiber repair $POA.

1. Mast inspection and replacement of motor seals, oil, anode, and the wing pad.
2. Pressure-test the sealed system.
3. Check the overall condition of the controller and trigger mechanism.
4. Check the overall condition of the prop and re-grease the bearings.
5. Check the overall condition of the board for anything beyond cosmetic damage.

IMPORTANT: The Fliteboard Limited Warranty may be void if your Fliteboard has missed the required service schedule.

Short term -- Best practices to store your Fliteboard after each use.

• Wash off sand, dirt, and salt residue with fresh water and dry.
• Switch off the flite cell and wipe it down with a clean, dry, absorbent cloth.
• Dry the board and deck grip.
• Apply contact cleaner to all connectors to reduce the risk of corrosion.
• Take care not to scratch the carbon board and wings. Use the protective bag!
• Keep the board and bag out of direct sunlight.

Long term - Take these steps when storing your Fliteboard for a longer period:

• Keep stored out of the reach of children and pets.
• Ideal storage temperature is between 50ºF and 77ºF.
• Don’t leave the Flitecell inside a vehicle on hot days.
• Don’t leave equipment in direct sunlight.
• Don’t store while charging.
• Don’t store fully charged or discharged for an extended time.

After long-term storage, you must charge the Flitecell and controller to 100%. This may take longer than normal, potentially up to 24 hours. Use this time to inspect and perform routine maintenance.

Do this every few weeks to keep your flite board performing at its best. 

• Use a silicone-based lubricant (non-solvent) for the latches and hinges. Avoid getting it on the board and deck grip.
• Check your board for damage and cracks. If you see anything, contact us for an estimate on the repair.
• Check the orange mast flange seal regularly for damage and keep it clean.
• If you’re riding daily, make sure the efoil is removed from the board and wings every three days. Use contact cleaner on all cables and apply Tef-Gel to all screws.

• 15-16 PSI is the Recommended inflation pressure.
• Wash the inflatable bladder with warm soapy water and dry it before storing it.
• The bladder can remain inflated or be deflated and stored on or off the carbon insert.
• If needed, the bladder can be repaired using the supplied repair kite.

• Wash the bladder with soapy water and dry it before storage.
• The bladder can remain inflated or deflated and stored on or off the carbon insert.
• Wash the core with soapy water and wipe off any sand or debris from the mast flange and Flitecell lid compartment seals.
• Store Flightscooter and all components should be stored in bags in a clean dry environment.

• 15-16 PSI is the recommended inflation pressure.

• The inflatable bladder should be checked and can be repaired using the supplied repair kit.

• Wash off with fresh water after every use.
• Wipe down with Isopropyl alcohol or WD-40. Target areas where salt grime and sand might build up around the cracks near the fuselage, mast flange, tail, and end cap.
• Don’t spray water on the Flitebox or power cables. Use a wet microfiber towel and soapy water to rub clean.
• Periodically spray contact cleaner into the power cable connections and clean them out.
• Clean the stem and console the same way as the eFoil. Some water should be focused periodically on the inside of the stem and console to free any salt build-up internally or around the thumb trigger.

• The safety key and controller should be washed down with warm, soapy water. Using a microfiber towel, wipe down and dry. Some fresh water should be sprayed around the trigger to clean any debris.

• Disconnect the Flitecell power cables, data cables, receiver, and Flitecell Canbus cable (Series 1)
• Rinse with fresh water and dry after every use.
• Rinse the inside of the mast (through the notch in the rear of the flange) with fresh water.
• Rinse around the mast flange to wash the salt away from the board connection area. (If keeping the board and foil attached)

• Disassemble the eFoil from the board.
• Remove the wing, fuselage cover, and tail, and clean with soapy water to remove salt and sand.
• Periodically clean with isopropyl alcohol (Silver) WD-40 (Black) and a clean microfiber towel.

• Clean after every use with fresh water.
• Periodically remove the folding prop and clean it with a microfiber towel and WD-40 or Isopropyl alcohol.
• Watch for salt build-up around both pins that hold the blades in place and the back clamp on the propeller pin. Target these areas thoroughly when cleaning.
• Refer to the folding prop removal and installation instructions (link to FAQ document).

• Rinse the control in fresh water after every use.
• Apply a steady stream of fresh water into the trigger housing. Press and de-press the trigger numerous times to loosen any sand, grit, and debris.
• Peel out the rubber cover on the underside and clean it with fresh water. Ensure, the area is dry before replacing the cover.
• Use the three torque screws on the underside of the controller to release the trigger. This will allow you to thoroughly clean and inspect the trigger, spring, and magnet.
• Always store in a cool dry place out of the sun.

• Wipe down with a wet cloth. Use fresh water. Clean the contacts and data connector with contact cleaner.
• Flitecell is water resistant but keep it as dry as possible. DO NOT submerge or shower.
• Avoid placing it on the sand.
• Do not charge immediately after use. Allow 30 min between riding and charging to allow for cooling.
• DO NOT clean the Flitecell or charger with denatured alcohol or other flammable solvents.

IMPORTANT If the board has leaked or the Flitecell has been submerged.

• Inspect for water ingress using the sight glass. This is located on the side of the Flitecell.
• Stand the Flitecell up on its bottom end for one minute. Then place it on its side with the sight gloss facing down for one minute. Inside the sight glass is a color-changing label. It will turn red if water is present. Inspect the sight glass and confirm that water is not present before charging or using the Flitecell.
• If a Flitecell has been dropped or damaged, contact Fliteboard immediately and do not use the Flitecell.

Examine the charger regularly for damage to the cord, plug, encounter, or other parts.

• Keep Flitecell stored out of reach of children and pets.
• DO NOT store near heat sources such as a furnace or heater.
• DO NOT leave inside a vehicle on hot days.
• Store between a temperature of 50ºF and 77ºF in a safe dry place.
• DO NOT store the Flitecell while charging. Disconnect the charger when not in use.
• DO NOT store with a full charge or discharge for long periods.
• The long or short-term storage, a charge state of 40% is ideal.  Note that 1 Led on indicated 25 - 35% charge. Only fully charge when planning a ride. We recommend you discharge the battery during your final session of the season. Keep it around 40% charge before putting it into storage.
• In long-term storage, charge the Flitecell to 60% SOC every 2 months. Let the Self-balancing technology prevent imbalances or large capacity drops.
• After long-term storage, you are required to charge the Flitecell and Control to 100% This might take longer than normal. Up to 24 hours. Use this time for routine inspection and maintenance.

Do this every few weeks to keep your flite board performing at its best.

• Use a silicone-based lubricant (non-solvent) for the latches and hinges. Avoid getting it on the board and deck grip.
• Check your board for damage and cracks. If you see anything, contact us for an estimate on the repair.
• Check the orange mast flange seal regularly for damage and keep it clean.
• If you’re riding daily, make sure the efoil is removed from the board and wings every three days. Use contact cleaner on all cables and apply Tef-Gel to all screws.

• 15-16 PSI is the Recommended inflation pressure.
• Wash the inflatable bladder with warm soapy water and dry it before storing it.
• The bladder can remain inflated or be deflated and stored on or off the carbon insert.
• If needed, the bladder can be repaired using the supplied repair kit.

• Wash the bladder with soapy water and dry it before storage.
• The bladder can remain inflated or deflated and stored on or off the carbon insert.
• Wash the core with soapy water and wipe off any sand or debris from the mast flange and Flitecell lid compartment seals.
• Store Flightscooter and all components should be stored in bags in a clean dry environment.

• 15-16 PSI is the recommended inflation pressure.
• The inflatable bladder should be checked and can be repaired using the supplied repair kit.

• Wash off with fresh water after every use.
• Wipe down with Isopropyl alcohol or WD-40. Target areas where salt grime and sand might build up around the cracks near the fuselage, mast flange, tail, and end cap.
• Don’t spray water on the Flitebox or power cables. Use a wet microfiber towel and soapy water to rub clean.
• Periodically spray contact cleaner into the power cable connections and clean them out.
• Clean the stem and console the same way as the eFoil. Some water should be focused periodically on the inside of the stem and console to free any salt build-up internally or around the thumb trigger.

• The safety key and controller should be washed down with warm, soapy water. Using a microfiber towel, wipe down and dry. Some fresh water should be sprayed around the trigger to clean any debris.

• Post ride
• Disconnect the Flitecell power cables, data cables, receiver, and Flitecell Canbus cable (Series 1)
• Rinse with fresh water and dry after every use.
• Rinse the inside of the mast (through the notch in the rear of the flange) with fresh water.
• Rinse around the mast flange to wash the salt away from the board connection area. (If keeping the board and foil attached)

• Disassemble the eFoil from the board.
• Remove the wing, fuselage cover, and tail, and clean with soapy water to remove salt and sand.
• Periodically clean with isopropyl alcohol (Silver) WD-40 (Black) and a clean microfiber towel.

• Clean after every use with fresh water.
• Periodically remove the folding prop and clean it with a microfiber towel and WD-40 or Isopropyl alcohol.
• Watch for salt build-up around both pins that hold the blades in place and the back clamp on the propeller pin. Target these areas thoroughly when cleaning.

Refer to the folding prop removal and installation instructions (link to FAQ document).

• Rinse the controller in fresh water after every use.
• Apply a steady stream of fresh water into the trigger housing. Press and de-press the trigger numerous times to loosen any sand, grit, and debris.
• Peel out the rubber cover on the underside and clean it with fresh water. Ensure, the area is dry before replacing the cover.
• Use the three torque screws on the underside of the controller to release the trigger. This will allow you to thoroughly clean and inspect the trigger, spring, and magnet.

• Wipe down with a wet cloth. Use fresh water. Clean the contacts and data connector with contact cleaner.
• Flitecell is water resistant but keep it as dry as possible. DO NOT submerge or shower.
• Avoid placing it on the sand.
• Do not charge immediately after use. Allow 30 min between riding and charging to allow for cooling.
• DO NOT clean the Flitecell or charger with denatured alcohol or other flammable solvents.

• Inspect for water ingress using the sight glass. This is located on the side of the Flitecell.
• Stand the Flitecell up on its bottom end for one minute. Then place it on its side with the sight gloss facing down for one minute. Inside the sight glass is a color-changing label. It will turn red if water is present. Inspect the sight glass and confirm that water is not present before charging or using the Flitecell.
• If a Flitecell has been dropped or damaged, contact Fliteboard immediately and do not use the Flitecell.

• Keep Flitecell stored out of reach of children and pets.
• DO NOT store near heat sources such as a furnace or heater.
• DO NOT leave inside a vehicle on hot days.
• Store between a temperature of 50ºF and 77ºF in a safe dry place.
• DO NOT store the Flitecell while charging. Disconnect the charger when not in use.
• DO NOT store with a full charge or discharge for long periods.
• The long or short-term storage, a charge state of 40% is ideal.  Note that 1 Led on indicated 25 - 35% charge. Only fully charge when planning a ride. We recommend you discharge the battery during your final session of the season. Keep it around 40% charge before putting it into storage.
• In long-term storage, charge the Flitecell to 60% SOC every 2 months. Let the Self-balancing technology prevent imbalances or large capacity drops.
• After long-term storage, you are required to charge the Flitecell and Control to 100% This might take longer than normal. Up to 24 hours. Use this time for routine inspection and maintenance.

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